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If you have any questions regarding your customer record; please write to the privacy manager at [email protected]

Canada Medicine Mart is committed to respecting your privacy and recognizes your need for appropriate protection and management of personally identifiable information you share with us (any information by which you can be identified, such as name, address, telephone number and billing information). That is why Canada Medicine Mart has established this privacy policy, so that you can understand the care with which we intend to treat your information.

In general, you can visit Canada Medicine Mart without telling us who you are or revealing any personal information about yourself; however, you may be unable to access certain options, offers, and services. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.

Our website does utilize "cookies" so that we can better serve you with more tailored information when you return to our site. Cookies are identifiers that a website can send to your browser to keep on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. The information we collect and analyze is used to improve our service to you, not to gain personal information that is held on your computer system.

At Canada Medicine Mart we use Secure Socket Layer (SSL) technology to encrypt the information you send us when you place an order with us. The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on Canada Medicine Mart's secure server. It cannot be read in transit.

Credit Card Fraud Protection

All major credit card companies protect cardholders against fraud, subject to a $50 deductible. Canada Medicine Mart will protect you for this $50 portion in the highly unlikely situation that you ever encounter an inappropriate charge involving our company.

Information We Collect
In designing our website, we started with the simple belief that customer service is our number one priority. Therefore the customer information we collect is used to enhance our services to you, our customer.

Specific areas from which we collect data include:

To ensure easy shopping and timely product delivery we ask for shipping information including your email address and phone number so we can quickly communicate with you about the status of your order. Additionally, we ask for limited demographic information including your birth-date and gender, which enables us to continually update our site to better meet the needs of our members.


When you order from Canada Medicine Mart, we ask for your name, address, and credit card - all of which are necessary for purchase and delivery. To protect our members, we use Secure Socket Layer (SSL) technology to encrypt the information you send us when you place your order.

Create An Account

Customers creating an account at Canada Medicine Mart are asked to provide their name, address, email address, and phone number. They are also asked for the year of their birth so that Canada Medicine Mart can determine whether they are 13 years of age or older.

Sharing of Information
Canada Medicine Mart protects account information against unauthorized access or release. We will not give, sell, rent, or loan any identifiable personal information to any third party, unless the customer has authorized us to or we are legally required to do so. Additionally, we do not share the buying habits of individual consumers. In some cases, Canada Medicine Mart provides the email addresses of our current customers to direct email companies working on our behalf. In this way, these companies can appropriately direct our promotional mailings to the correct customers (e.g., to prevent duplicate promotions). Promotional emails only go out to customers who have indicated they wish to receive them and customers may elect at any time not to receive any further emails. You will have the option not to provide sensitive information, and in the future you will be able to "opt out" of certain uses of the information. If you choose not to provide the information we request, you can still visit most of the Canada Medicine Mart website, but you may be unable to access certain options, offers, and services.

Notification of Changes
In the event that Canada Medicine Mart should change its privacy practices or start using member information in a manner different from that stated at the time of collection, we would send email to our members notifying them of the changes, explaining the reasons and allowing them the opportunity to accept the changed policy, or demand exemption from it.

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© 2004-2017 PharmaGroup Canada Corporation, and its affiliates. All rights reserved. Canada Medicine Mart is a trademark of PharmaGroup Canada Corporation.